Last updated: March 17, 2026
Account Information (Business Users): When you create an account, we collect your email address, password (stored as a bcrypt hash), company name, city, and state. We also store your subscription status and pricing configuration.
Customer Information (End Customers): When customers use the estimation tool, we collect the name, email address, and phone number they provide. This information is encrypted at rest and used solely to facilitate communication between the customer and the junk removal service provider.
Uploaded Photos: Photos uploaded for estimation are processed by AI to identify items and calculate volumes. Photos are temporarily stored during processing and may be retained for the purpose of generating estimate records.
Usage Data: We collect standard server logs including IP addresses, browser type, pages visited, and timestamps for security, rate limiting, and service improvement purposes.
We use the information we collect to:
With Junk Removal Service Providers: Customer contact information and estimate details are shared with the business that operates the specific estimate page the customer used. This is the primary purpose of collecting customer data.
Third-Party Service Providers: We use the following services to operate the platform:
We do not sell your personal information to third parties.
We implement reasonable security measures to protect your data, including:
Account data is retained for as long as your account is active. Estimate records are retained according to your subscription tier (30-day history for Starter, unlimited for Professional and Business). Customer contact information associated with estimates is retained for the same period. You may request deletion of your account and associated data at any time by contacting us.
You have the right to:
To exercise these rights, contact us at [email protected].
We use HTTP-only session cookies to maintain your login state. We also use the Facebook Pixel to measure advertising effectiveness and improve our marketing. The Facebook Pixel may place cookies on your browser to track conversions from Facebook Ads. You can opt out of Facebook tracking through your Facebook ad settings. The only first-party cookie we set is a session token for authentication purposes.
The Service is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the updated policy.
Questions about this Privacy Policy may be directed to: [email protected]